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Getting Started with Camus TV Support

Choose a Support Plan

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Sit Back and Relax

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Enjoy 24/7 Support

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Simple. Seamless. Supported.

At Camus TV, we specialize in helping individuals and families make the most out of their home media setup. Whether you use a Fire Stick, Android TV, Tablet or Personal Computer, we're here to ensure you always enjoy the best multimedia experience possible. 

What We Offer

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Device Configuration

Let us walk you through the setup for all your home entertainment devices - whether it's the first time you're setting up a device, or the 100th, we've got you covered.

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Personalized Setup Support

Prefer texting to talking on the phone? Or would a real-time video call work better for you? No matter how you want to communicate, we're happy to oblige. 

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Subscription Management

Choose one of our support packages and rest easy knowing that you can reach out for assistance whenever you need. The big game is on but you can't hear a thing? Contact us and one of our support team will have you back up and running in no time.

Our Support Plans

Essential

$9.99/mo

  • Initial Setup

  • Email Support within 24 hours

Premium

$19.99/mo

  • Initial Setup

  • Live Support M-F

VIP

$199.99/year

  • Priority Response

  • 24/7 Support Available

**Terms of Service** By using our service, you agree to comply with all applicable local laws. We are a support-focused entity providing customer care and technical assistance related to media access platforms. CamusTV Support is not responsible for content accessed via third-party applications. Use of our service is at your own discretion and risk.

The Fine Print

**Privacy Policy** We respect your privacy. We do not sell or share your personal data. We collect only the information necessary to provide customer support and process payments. All data is stored securely and handled in accordance with applicable data protection regulations.

**Refund Policy** We offer a 24-hour satisfaction guarantee. If you are not satisfied with your experience within the first 24 hours of service activation, please contact us for a full refund. Refunds beyond this period are issued on a case-by-case basis depending on technical or access-related issues. To request a refund, please email support@camustv.com within the refund window.

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